PAIA Manual & Prescribed Forms
The Promotion of Access to Information Act (PAIA) gives you the right to request access to records held by Luz Financial Services (Pty) Ltd. Download our PAIA Manual and the prescribed Information Regulator forms below.
PAIA Manual
PAIA Manual — Luz Financial Services
Our Section 51 manual explaining how to request access to records held by Luz Financial Services (Pty) Ltd.
PAIA Forms
Form 02 — Request for Access to Record (Private Body)
Use this form to request access to a record held by Luz Financial Services (a private body). Regulation 7.
Form 01 — Request for Access to Record (Public Body)
Prescribed form for requests directed at a public body. Regulation 3.
Form 03 — Outcome of Request and Fees Payable
Notice of the outcome of a request for access and any fees payable.
Form 05 — Internal Appeal Form
Use this form to lodge an internal appeal against a decision. Regulation 10.
Information Officer
Submit completed forms and PAIA-related queries to our Information Officer:
Prescribed fees may apply in terms of the PAIA regulations. Please refer to the PAIA Manual for full details on the request procedure, timelines and grounds for refusal.